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Program/Building a Better Harassment Reporting System

From Wikimania

Building a Better Harassment Reporting System

Building a Better Harassment Reporting System
PDF of slides
Notes
Format
  • Round Table
Keywords
  • harassment
  • anti-harassment
  • civility
  • conduct
  • reporting
When and where
  • Friday 20 July, 16:00
  • Duration: 55 minutes
  • London

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Presenter(s)
Topic area
Relationship to theme

Community health

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Abstract

When harassment or abuse happens between Wikimedians, users can report the misconduct to wiki leadership (other experienced users, administrators, and in extreme cases stewards or Wikimedia Foundation staff) in a variety of ways: on wiki talk pages, via email, or via IRC or another off-wiki communication channel. Most wikis have established noticeboards to report cases that require attention or suggested email lists for sensitive reports that require privacy.

The Wikimedia Foundation's Anti-Harassment Tools team is currently performing research to better understand these existing systems to identify any pain points or shortcomings that we can address with improved software. Our goal is to provide a reporting system for Wikimedia communities that puts less stress on users who are submitting the reports while simultaneously generating higher-quality reports.

Community input and feedback will be essential for the success of our work. At Wikimania 2018, we will share an update on our research as well as some proposals for tools we will build.

Outcomes

We would love for this roundtable to include users from a variety of Wikimedia communities so we can get a rounded view of how harassment is reported on different wikis.

Attendees should hopefully leave with a better understanding of how different communities report harassment, ideally with some inspiration on how to improve the processes on their home communities. Attendees should also have a better understanding of the Anti-Harassment Tools team’s plans for how forthcoming software could complement these policies and workflows.


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